General

Getting help

• What information is needed to get efficient help from Imagine Optic?
• Checklist - First time installation trouble
• Installation: Something doesn't work - Help!

Product return

• Checklist - Recommissioning of repaired device
• RMA Procedure
• Shipping instructions

General software information

• Moving to a new PC
• Importing .has files into Matlab
• File format overview
• I lost my "Welcome" documentation. How can I get a new one?
• I lost the CD for HASO installation. How can I proceed?

FAQ - HASO sensors

• How to get customer support from Imagine Optic?
• What is the damage threshold of a HASO?
• What is the difference between spatial resolution and spatial sampling?
• Is it possible to measure chromatic aberration?
• How is the Shack Hartmann sensor calibrated?
• What is the recommended interval between calibration checks?

See all 21 articles

Implementation and definition details

• Wavefront orientation - sign convention