USB3.0 chipset

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    Giancarlo Gatti

    Ok, everything is perfect on the manuals, but what you find at the installation is not what described on the manual. I have something related to a NEC card and I never found such folder (as described in the manual).

    It is not even said where's the folder (one may understand that it is in the main folder of installation...but not).

    If found another one in the Pylon driver and yes, now after the third installation the card is recognised, with no error in the device manager, but the camera is not seen by the computer.

    Please, help me asap.

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    Client Support

    Dear Giancarlo Gatti,

    This is obviously not normal and ticket #3257 has been created to help with this issue.

    Best regards,
    Imagine Optic client support

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